01173 326645

support@catersigns.co.uk

Shipping and Handling

Estimated Dispatch Dates

Our estimated dispatch dates are based on the stock availability and lead time data available. Please note that there are occasionally exceptions to this estimation – these can include orders over a certain quantity where we must check with our manufacturers, and where we encounter unforeseen circumstances such as unexpectedly high seasonal demand.

Fast Delivery

All in-stock will be dispatched the following working day - normally for delivery next working day providing the items being ordered are in stock and the order is placed by 1pm. There is no extra charge for this service.

Every item is fully insured against loss or damage, so we can guarantee the safe arrival of your order.

Handling and Carriage Charges

There may be an additional delivery charge based on non-mainland UK locations and in the instances of non-stock items being delivered (such as bulky, heavy or hazardous goods). In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.

UK Deliveries - (UK Mainland only)

Shipment Method Estimated Delivery Time Shipment Cost
FedEx Standard 2-3 working days £4.50
FedEx Guaranteed Next Day 1 working day £29.95
FedEx Saturday Delivery Saturday Delivery £39.99

International Delivery Charges

We're able to deliver to you almost anywhere in the world, call us on (+44) 01173 326 645 for details.

Order Tracking

To track your order, you can contact our customer service department on (+44) 01173 326 645 or you're able to view your order history on the "My Orders" page of your My Account section.